This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.
Product details
Ingredients
How to use it
Deliveries & returns
You will find below “the outline” of our delivery and return conditions.
However, for more details, we invite you to consult the section Deliveries and Returns in the General Conditions of Sale (GTC).
The Products ordered by the Customer will be delivered in mainland France and worldwide by Colissimo for a gross weight of less than 30 kg (order and packaging included).
For any package weighing more than 30kg, deliveries will be made by an independent carrier, to the address given by the Customer when ordering.
In the case of an order greater than 30kg to be delivered outside metropolitan France, the price of the delivery will be subject to an estimate.
Deliveries are made within the carrier's deadlines to the address indicated by the Customer when ordering on the site.
1 Cost of delivery
1.1 For metropolitan France
- For all shipments whose gross weight is less than 30kg, deliveries will be made by La Poste, by Colissimo, with a number that will be notified to you at the time of shipment. You will be able to track the delivery of your package by going to the colissimo.fr website.
Under these conditions: €8.00 including tax for an order of less than €75.00 and postage paid for any order above €75.00 including tax.
- Any order over 30kg gross, delivered by private carrier will be subject to an estimate.
1.2 Overseas
Shipping costs for parcels are determined by the Colissimo tariffs. For any order under 30kg gross, delivered by colissimo:
Overseas Zone 1 : €12.00 including tax for an order of less than €110.00 and postage paid for any order above €110.00 including tax.
Overseas Zone 2 : Shipping costs for parcels weighing up to 5kg are determined by the Colissimo tariffs. For parcels weighing more than 5kg, HERBO VITAL bears half of the shipping costs, which means that the customer will only pay half of the actual costs.
Any order over 30kg gross, delivered by private carrier will be subject to an estimate.
1.3 Foreign
For any order under 30kg gross, delivered by colissimo:
To the EU, and Switzerland 2 : €12.00 including tax for an order of less than €110.00 and postage paid for any order above €110.00 including tax.
To the United Kingdom : €15.00 including tax for an order of less than €120.00 and postage paid for any order above €120.00 including tax.
To Zone B and C : Shipping costs for parcels weighing up to 5kg are determined by the Colissimo tariffs. For parcels weighing more than 5kg, HERBO VITAL bears half of the shipping costs, which means that the customer will only pay half of the actual costs.
Any order over 30kg gross, delivered by private carrier will be subject to an estimate.
Attention, for zones B and C, the limit is 20 kg! Any order over 20kg gross must be quoted for delivery by private carrier.
2 Zone also including Liechtenstein, San Marino and the Vatican.
3 With a fare supplement of €3 in connection with the impacts of Brexit.
4 Zone B: Eastern Europe (outside the EU, Switzerland and Russia), Norway and North Africa.
Zone C: Other destinations (outside the EU and Switzerland). African countries (excluding North Africa), Canada, United States, Russia, Near and Middle East.
Any tax, excluding postage, will be borne by the customer, whether for Overseas or abroad.
2 Returns
The Customer is required to check the condition of the products delivered. It has a time limit of 48h from the delivery to formulate complaints by mail and email, accompanied by all the supporting documents relating thereto (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed to be compliant and free from any apparent defect and no complaint can be validly accepted by the Seller.
The Seller will replace as soon as possible and at its expense, the Products delivered whose lack of conformity or visible or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L 217-4 and following of the Code of consumption and those provided for in these GCS. The shipping costs will be borne by the customer in the case of an order return for non-compliance or deterioration due to the seller and will be subject to compensation in the form of a credit note.
The transfer of the risks of loss and deterioration relating thereto will only be carried out when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk and peril except when the Customer has chosen the carrier himself. As such, the risks are transferred at the time of delivery of the goods to the carrier.
In the event of deterioration of the package during transport, the customer must make a complaint upon receipt and have this deterioration noted with the carrier/deliveryman Colissimo. If the product is damaged during transport, the customer can refuse the package and return it to the sender.
For professionals
For all its professional customers: winegrowers, horticulturists, arboriculturists, market gardeners, landscapers, communities, gardens and castles, HERBOVITAL offers all the products in the PhytaNatura range, adapting to their market and their demand.
Do you ship overseas?
All our products can be shipped abroad, you will find all the details relating to deliveries abroad in our "Deliveries and returns" section.
How long does it take to receive my order?
PHYTA NATURA HERBOVITAL uses the Colissimo service of La Poste for all its shipments. It is generally found that an order placed before noon is delivered in 3 working days (excluding Saturdays, Sundays and public holidays).
The Customer will be able to follow the progress of his package from the moment he receives the shipping notice.
Can I return my order?
You will find below a summary of our return conditions. However, for more details, we invite you to consult the section Deliveries and Returns in the General Conditions of Sale (CGV) .
The Customer is required to check the condition of the products delivered. He has a period of 48 hours from delivery to formulate complaints by post and email, accompanied by all the supporting documents relating thereto (photos in particular).
The Seller will replace as soon as possible and at its expense, the Products delivered whose lack of conformity or visible or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L 217-4 and following of the Code of consumption and those provided for in these GCS. The shipping costs will be borne by the customer in the case of an order return for non-compliance or deterioration due to the seller and will be subject to compensation in the form of a credit note.
In the event of deterioration of the package during transport, the customer must make a complaint upon receipt and have this deterioration noted with the carrier/deliveryman Colissimo. If the product is damaged during transport, the customer can refuse the package and return it to the sender.
Are your products compatible with the ECOPHYTO program?
With a 100% vegetable formulation, 100% natural and high quality active ingredients, falling within the regulatory category of Natural Preparations of Little Concern (PNPP) and in particular Natural Substances for the Use of Biostimulants (SNUB), The products of the PHYTANATURA range are biodegradable, safe for humans, animals and the environment. They are a real alternative to plant protection products and are therefore perfectly compatible with the national ECOPHYTO plan.
Are the products usable in Organic Farming?
All products in the PHYTANATURA range fall into the category of PNPPs (Natural Preparations of Little Concern) and in particular SNUBs (Natural Substances for Use as Biostimulants), and are therefore all usable in organic farming, as indicated in the reading guide of the INAO.
Are the products usable in Conventional Agriculture?
All the products in the PHYTA NATURA range fall into the category of PNPP (Natural Preparations of Little Concern) and in particular SNUB (Natural Substances for Use as Biostimulants), and can therefore all be used in organic farming as in conventional agriculture.
Can the products be combined with reference treatments (eg Copper and Sulphur)?
All the products in the PHYTANATURA range are hydro-dispersible liquid solutions, intended to be used as a spray, most often on the leaves. They can perfectly be associated with treatment products. Constituting a real alternative to pesticides, they can also be combined with lower doses of treatment products.
You will find all the details of their use in the sections: how to use it? specific to each product but also in the general conditions of use.
Is there a risk for bees or beneficial insects?
Through their global action, aimed at supporting plants subjected to attacks, our products do not lead to the eradication of parasites by direct biocidal action. They have also been specifically formulated so as not to harm the environment, however, as a precaution due to the presence of essential oils and in order to avoid interference with auxiliary insects as much as possible, we recommend an application preferably in the morning. or in the evening depending on the weather.